Sr. Service Technician - Houston (184144-2009-10-02)
Location: Houston, TX area
Job Summary: Position is a combination Service Technician / Project Administrator role. Position will be responsible for assisting clients and internal customers with hardware and software repairs for varying computer problems and assisting Project Coordinator with project administrative duties.
Primary responsibilities will include:
- Providing technical support in hardware and software issue diagnosis and troubleshooting.
- Performing hardware repairs on customer equipment including (HP servers, desktops, notebooks, tablets, and printers).
- Performing software upgrades and configuration enhancements.
- Providing preventative maintenance on hardware by cleaning the hardware and using the manufacturer suggested maintenance kits.
- Assisting in computer moves, adds and changes.
- Reporting and entering data, vendor warranty verification and data requirements, etc.
- Supporting and assisting Project Coordinators with project administration duties.
- Managing projects database, tracking project requests, entering data, producing reports.
- Serve as Houston liaison to corporate.
- Serve as backup for Project Coordinator.
Required Qualifications: Associates degree or equivalent combination of education and work experience (minimum of 2 years) within personal computer, workstation, desktop computing and networking environments.
Certifications: A+, HP vendor certifications on workstations, mobile devices, servers and printers.
Travel Requirements: Limited travel required to support Service Requests in the Houston area. Typically will not require overnight stays, there may be periodic travel to Dallas to meet with SARCOM Team Lead 1-2 days per quarter.
Additional Information: Position is a combination Sr. Service Technician Position and Project Administrator Position.
For more information contact: Brandon Moskal - recruiter - brandon.moskal@sarcom.com
APPLICATION INSTRUCTIONS Please email your resume in MS Word, RTF, HTML, or ASCII text format to the address below. If you wish to enclose a cover letter, please include it in the body of your email message. 44112-CJB-0@sarcom.hrmdirect.com
Equal Opportunity Employer
SARCOM complies with these Federal hiring/employment statutes
|
